Q/A
How many children can fit inside a moonbounce?
Between 8-12 kids at a time. The number varies upon the size of the moon bounce you’re interested in.
How much does it cost?
The prices change seasonally and is based on different factors. For accurate pricing, you may call (760)508-6611 or email us at bouncearoundjumpers@verizon.net
When Do I Pay?
Once we arrive, we will collect the balance as quoted to you!
Are the moonbounces clean?
Yes. All of our moon bounces are thoroughly cleaned between each use. We are committed to making sure that your children have a clean, healthy, and safe environment in which to play. In addition to cleaning, we also safety check and troubleshoot all equipment before it goes out to another customer. This way, you’re always guaranteed a unit that is safe, clean, and in good working order.
How can I place an order?
You may place an order one of 2 ways: Call (760)508-6611 Or email us at Bouncearoundjumpers@verizon.net
What are the appropriate ages for entering a moonbounce?
The appropriate ages for bouncing are 2-14 years old. Some of the larger slides may not be appropriate for children under the age of 4 years old.
Do you deliver to my area?
Yes. We Deliver to the High Desert and surrounding areas.
How much room do I need?
You will approximately need an area of 18’x18’(not including slides or combos) and a vertical height that can allow at least 15’ of clearance. It depends upon which size of the moon bounce you select. Imagine 2 cars parked side by side in your set area.
How much room do you need to bring the moonbouce in?
A standard walk through gate is fine. We’ll bring the unit rolled up and it will be wheeled in on a standard hand truck. If a person can walk through, the moon bounce will be able to go through as well.
Does it need electricity? How much does it use?
Yes. We will bring a 50 or 100 foot extension cord with us, so you’ll need an outlet near the setup area. The blower runs continuously and uses approximately 14¢ of electricity per hour. Your blow dryer uses much, much, more than that! NOTE: All blowers and wiring are safety checked before leaving the warehouse.
What time do you deliver and pickup moonbounces?
The typical ranges of rental time are 2 or 3 hours to all day. You decide on the specific time you want the moon bounce set up and we’ll be there 30 minutes and 3 hours before the start time. Special arrangements can be made if you need to leave (example: dinner, or another party) by a certain time, just let us know.
What are your hours of operation?
Our office is open from 7 am. to 7 pm. Weekdays. Our customer support lines are open continually on the weekend and if you happen to get voicemail, the calls are retrieved hourly. Our curfews for picking up are generally 8 pm.
How far in advance do I need to order?
We suggest 3-5 weeks in advance before your scheduled event for our standard moon bounces. However, we generally have inventory available for last minute bookings, but don’t be too picky about style preference. All units are booked on a first come, first serve basis, regardless of payment status.
Do you deliver on holidays?
Yes. We deliver on all of the holidays.
Can I order overnight?
Yes. The moon bounce must be setup in a backyard or area that is fenced or locked up. The fence used be 4 ft. tall. There will be an additional charge to this service. Bounce Around Jumpers the right to deny any event of this service. Bounce Around Jumpers also reserves the right to cancel the overnight portion of any event at any time if we have any reason to believe that our property is at a risk of injury or theft.
Is it cheaper if we pickup the moon bounces ourselves?
No. In fact, Bounce Around Jumpers does not offer this option. All of our drivers are trained as professional installers and are certified by Bounce Around Jumpers to be the exclusive installers of our equipment. When the safety of your children is of a concern, it is always best to leave it up to the professional to do the work.
How do I know that you’ll show up?
Bounce Around Jumpers is a reputable company who has been in the children’s entertainment business for some time.We pride ourselves on customer satisfaction and are dedicated to being the best moon bounce rental company in the world. We look forward to servicing your party needs now and in the future. Bounce Around Jumpers is here to serve the kids.